Click & Collect
Expected Delivery Times
The expected delivery times in the table below are those provided by our chosen shipping company. They are estimates only and Hugs for Kids cannot guarantee any delivery time once your parcel has been dispatched.
Tracking Numbers are provided in the Shipping Confirmation email which is sent once your order has been dispatched. You can track your order by clicking the link in that email.
|Shipping Method||Expected Delivery Time|
Regular Post to WA
3+ Business Days*
3-10 Business Days
|Express Post||2 Business Days*|
|New Zealand||3-10 Business Days|
Notice to WA customers, due to floods and increased cost of transport, our standard rate has increased to $16, there is currently no express post option, so sorry for these circumstances!
|Parcel Size||Air Mail|
Hugs for Kids is committed to providing exceptional customer service and quality products. We endeavour to ensure that all products listed on our website are currently in stock and that pricing is true and correct, however in the event that an ordered item is not available or we are unable to fulfil your order as confirmed, we will notify you within 24 hours to arrange an agreeable alternative item, a back order or a refund.
Hugs for Kids only delivers products within Australia and New Zealand. All orders will be processed and dispatched within 24 hours with delivery times after dispatch depending on the shipping option selected by the customer.
Dispatch occurs Monday to Friday. All orders will be dispatched the following business day at the latest (we like to do better) unless there is an issue with the items, in which case customers can expect to head from us in that same time frame.