Layby Terms


Hugs for Kids offers a layby option on most products to provide flexible and convenient shopping for you. Laybys can be processed online quickly and easily following the guidelines below.

 

CHRISTMAS LAYBY TERMS:

1. Available on orders over $100.

2. 50% deposit required.

3. Laybys will be shipped during the week commencing December 5th, 2016.

4. Delivery will be arranged once balance is paid in full.

5. Balance or installments (optional) will be debited from the original credit card as agreed after purchase.

6. Use code "Christmas50" at checkout.

     

    General Layby Terms:

    1. Available on orders over $100.

    2. 50% deposit required.

    3. Not available for marked down items.

    4. Balance to be paid in 4 weeks.

    5. Delivery will be arranged once balance is paid in full.

    6. Balance or installments (optional) will be debited from the original credit card as agreed after purchase.

       

      To Process a Layby Online:

      When shopping online, you can make a layby purchase by entering the code layby50 in the shopping cart's Discount Code field. The system will then process the sale as a layby for you.

      Once your order is confirmed and deposit has been paid, you will receive an email detailing your options for payment of the balance in either installments or a lump sum on the due date.  These amounts will be debited from your nominated credit card automatically and when payment has been received, your goods will be sent out to you automatically.

       

      To Cancel a Layby:

      If you would like to change your mind and cancel your layby, you can do so within one (1) week with no penalty. The deposit amount will not be refunded, but rather applied to your store account as a credit. This credit will not expire and can be used either online or instore at a later stage.

      If you would like to cancel the layby after one (1) week, you will be entitled to a credit note minus 5% of the order value as a handling fee. Again, your deposit amount will not be refunded, but rather applied to your store account as a credit. This credit will not expire and can be used either online or instore at a later stage.

      If you do not adhere to the layby terms and pay the balance as agreed, we will attempt to contact you at least twice within one (1) week of the layby being due. If you fail to contact us to organise alternate arrangements, the layby will be cancelled and you be entitled to a credit note minus 5% of the order value as a handling fee. Again, your deposit amount will not be refunded, but rather applied to your store account as a credit. This credit will not expire and can be used either online or instore at a later stage.

       

      Questions:

      If you have any questions, please feel free to contact us.